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FAQ
ChartmatePro Frequently Asked Questions
- What's a Palm?
- How hard is it to "chart" a match using ChartMate Pro?
- Do I have to record every stroke?
- I forgot to recharge my batteries on the Palm and all my match data has been lost. What do I do?
- I want to print out the information from ChartMate PRO. How do I do this?
- 1. What's a Palm?
- A Palm is a small hand held computer that allows you to not only use ChartMatePro but you can also use it to store names and addresses of other people, send and receive email, play games, read and write Microsoft Word and Excel documents plus more. To find out more about Palm's range of hand held computers visit www.palmone.com
- 2. How hard is it to "chart" a match using ChartMate Pro?
- One thing that we discovered while trialling ChartMate PRO on the ATP Tour is that many of the coaches are computer phobic. Some of the very well known coaches were actually terrified of computers and stories about needing someone else to print your email out so you could read, dictate and then have someone else type the response, were not uncommon. The most reluctant coaches said it took 1 or 2 video taped matches to get the feel of the programme before charting live matches. Those who were a little more comfortable were charting effectively after about 2 sets. In general we found that coaches were delighted at how easy the system was to use and was countless times more efficient that using pen and paper.
- 3. Do I have to record every stroke?
- No. To effectively record a players' pattern of play, you need to identify how the point was started (where was the ball served) and how was the point concluded (where was the winning shot hit/error made and by whom).
- 4. I forgot to recharge my batteries on the Palm and all my match data has been lost. What do I do?
- Assuming you HotSynced your Palm with your PC after the last lot of charting, simply recharge your Palm and HotSync it to you PC once again. The Hotsync programme will restore that information that was on the Palm (including your ChartMate PRO matches) at the time of your last Hotsync.
- 5. I want to print out the information from ChartMate PRO. How do I do this?
- You will need to purchase another software programme that runs on your PC called ChartPC. This is available directly from Prowess Sports.
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How hard is it to 'Chart' a match using ChartmatePro?
One thing that we discovered while trialling ChartMate PRO on the ATP Tour is that many of the coaches are computer phobic. Some of the very well known coaches were actually terrified of computers and stories about needing someone else to print your email out so you could read, dictate and then have someone else type the response, were not uncommon. The most reluctant coaches said it took 1 or 2 video taped matches to get the feel of the programme before charting live matches. Those who were a little more comfortable were charting effectively after about 2 sets. In general we found that coaches were delighted at how easy the system was to use and was countless times more efficient that using pen and paper.
What is scouting?
Scouting an opponent's game enables you to adapt your game to take advantage of your opponents weaknesses. Using ChartmatePro's powerful analysis features you can determine if he makes more errors on his backhand volley, predict where he will most likeley serve at 30 - 40, which way he will usually hit a smash etc.
Having this knowledge and using it to formulate your game plan gives you the winning edge.
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